badshah Privacy Policy
The security of your personal information is our top priority. This policy explains how badshah collects, stores and protects your information.
Our Commitment to Data Protection
This privacy policy applies to all services, websites and applications of the badshah platform. By using our services, you are considered to have accepted the terms of this policy.
1. Introduction and Scope
badshah is an online gaming and betting platform that provides casino games, slots, sports betting and live casino services to users in Bangladesh. We handle responsibly the information you provide when registering, logging in or using any of our services.
This privacy policy clearly covers: what types of information are collected, what purposes that information is used for, who it may be shared with, and what steps we take to protect your information. Our terms and conditions are fully consistent with this privacy policy.
badshah's services are only for persons aged 21 or above. If a minor registers on our platform, their account will be closed immediately and the associated information will be deleted.
2. Types of Information Collected
2.1 Registration and Identity Information
When you register with badshah, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- Password (stored in encrypted form)
- Payment method details (such as bKash, Nagad or Rocket number)
- National ID card or passport information for identity verification
2.2 Automatically Collected Information
When you use our website or app, the following information is automatically recorded:
- IP address and device type
- Browser type and operating system
- Login and logout times
- Pages visited and session duration
- Transaction history and betting activity
2.3 Cookies and Tracking Technologies
The badshah website uses cookies that improve your browsing experience and help remember your preferences. A cookie is a small data file stored on your device. You can disable cookies by changing your browser settings, though this may limit the functionality of some services.
3. Purpose of Using Information
badshah uses the collected information for the following purposes:
- To create, verify and manage accounts
- To process deposits and withdrawals
- To ensure platform security and prevent fraud
- To provide customer support — our support team responds 24/7 in Bengali and English via live chat and email
- To process applicable bonuses and promotional offers
- To determine VIP program benefits
- To improve the platform and analyse user experience
- To meet legal and regulatory obligations
Your information is not sold to any third party and is not used for any commercial purpose beyond those stated above.
4. Information Sharing and Third Parties
4.1 Circumstances for Sharing Information
badshah may share your information with third parties in limited circumstances:
- Payment processors: Necessary information is shared to complete transactions through bKash, Nagad, Rocket or banks.
- Technology service providers: With infrastructure and software providers for operating the platform.
- Identity verification services: For identity verification and fraud prevention.
- Legal obligations: Upon court order or request from a legal authority.
4.2 Third-Party Responsibilities
All third-party service providers contracted with us are required to follow strict data confidentiality obligations. They receive only the information necessary to provide a specific service and may not use it for any other purpose.
5. Data Protection Methods
badshah uses industry-standard technology to protect your personal and financial information. Our security measures include:
- SSL (Secure Socket Layer) encryption — active on all data transmissions
- Storage of data in databases using AES-256 encryption
- Two-factor authentication (OTP-based)
- Regular security audits and vulnerability testing
- Automated monitoring of suspicious transactions and login activity
- Strict access controls for staff accessing data
However, it is not possible to guarantee that data transmission over the internet is completely secure. We take every precaution, but you should also keep your password confidential and avoid logging in from unfamiliar devices.
6. Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period for legal, regulatory or dispute resolution purposes. Once that period has passed, the information is securely deleted or anonymised so that you can no longer be identified.
Transaction-related information may need to be retained for a longer period in accordance with financial regulations. In such cases, only the minimum information required for regulatory compliance is kept.
7. User Rights
Every user registered on the badshah platform has the following rights:
7.1 Right to Access Information
You can contact us to find out what information we hold about you and how it is being used.
7.2 Right to Correct Information
If any information stored in your account is incorrect or incomplete, you may request that it be corrected.
7.3 Right to Request Deletion
In certain circumstances — particularly after closing an account — you may request that your personal information be deleted. However, information that is legally required to be retained may not be possible to delete.
7.4 Right to Opt Out of Marketing Communications
If you no longer wish to receive promotional emails or messages, you can opt out by contacting our support team directly.
8. Protection of Payment Information
bKash, Nagad, Rocket and bank transfer can be used for deposits and withdrawals on badshah. Every transaction is completed through encrypted channels. We never store your payment PIN, OTP or full card number.
Payment methods also have their own privacy policies. Please read the relevant payment provider's policy for details. Visit our FAQ section for answers to general questions about our payment process.
9. Responsible Gaming and Information
We believe that proper data management plays an important role in creating a safe gaming environment. badshah actively takes steps to prevent excessive gaming and analyses user behaviour data to identify potentially risky patterns. This information is used for protective purposes and is never shared with advertisers or third parties. Read the relevant page to learn more about our responsible gaming policy.
10. Protection of Children and Minors
badshah's services are strictly for persons aged 21 and above. We do not intentionally collect any information from minors. If a person registers using a false age and this is later proven, the account will be closed immediately and all associated information will be permanently deleted.
11. Policy Changes
badshah reserves the right to update this privacy policy at any time. If any significant changes are made, we will post a notice on the website and inform registered email addresses. Continued use of the platform after a change is considered acceptance of the updated policy.
To get a complete understanding of the other terms of our service, also read badshah's About Us page, where the platform's identity and operations are described in detail.
12. Contact
For any privacy-related questions, complaints or requests to delete information, please contact our support team:
- Live Chat: Available 24/7 via the live chat button on the website
- Email: [email protected]
Our support team responds in both Bengali and English. Transaction-related assistance is typically available within 10–45 minutes, and other enquiries are also responded to promptly.